iSolutions tries to minimise the impact of any planned downtime by restricting this to vacation times or, where this is not possible, to the advertised weekly ‘at risk’ period.
The ‘at risk’ period for QuestionMark Perception systems is Wednesday mornings from 8AM until 10AM.
Users should, where possible, avoid scheduling examinations during those times. Where this is unavoidable they should ensure that they have notified iSolutions of their intention to run a CAA test using QM Perception including the relevant dates and times.
Scheduled unavailability is set out in the table below.
|Wednesday 05/03/2014||Perception pages starting with https://survey.caa.soton.ac.uk will be unavailable between 8am and 10am.|
|Monday 31/03/2014||Perception assessment will be unavailable all day.|
If there is unplanned disruption to the blackboard service we will endeavour to provide updates via the ServiceLine twitter feed below.