How to install Chrome on your UDE computer

Following the upgrade in June 2014 it is no longer possible to use Internet Explorer 8 with Blackboard. You may use Firefox or Chrome as an alternative web browser on your UDE computer. Follow these instructions to install Chrome.

A full list of compatible web browsers is available here: http://www.southampton.ac.uk/blackboard/student/osbrowsercompatibility

Additional Software

Additional Software

1. Find the icon labelled Additional Software on your UDE desktop.

Program list

Program list

2. A list of programs you may install onto your computer are shown. Select Google Chrome. Note that the version number you see may differ from that on the screenshot above.

Installation begins

Installation begins

3. You will receive a message stating that the software installation has begun.

Success

Success

4. Once installation has completed you will receive a success message. You can find the software by typing “Chrome” into the search box that appears when you click on the Windows start button.

Desktop Shortcut

Desktop Shortcut

5. A shortcut to Chrome will appear on your desktop.

6. Once you have opened the browser enter the address blackboard.soton.ac.uk into the address bar to access Blackboard.

If Chrome does not appear then try restarting your computer. If this does not work then please contact ServiceLine who will resolve the issue for you.