Blackboard Accessibility Statement

  1. Introduction
  2. Assistive Technology available at the University of Southampton
  3. Blackboard
  4. General tips on utilising accessible features in Blackboard
    1. The Accessible Toolbar
    2. Course menu colour schemes
    3. Using and navigating Blackboard
  5. General tips on using accessibility features in your device’s operating system
  6. General tips on using accessibility features in your web browser
  7. Keyboard shortcuts common across browsers
  8. How accessible this website [Blackboard] is

Introduction

The Managed Learning Environment Team in iSolutions passionately believe that the services we manage such as Blackboard should be as accessible as possible to all members of the University.  When services and content are accessible everyone benefits.  The more accessible content is, the better it can be used across environments, devices and user-agents by the largest possible number of people.

Assistive Technology and Support available at the University of Southampton

Before we continue looking at Blackboard we recommend making yourself aware of the Assistive Technology at the University of Southampton

Our colleagues in Enabling Services provide a wide variety of support for students who have disabilities, mental health conditions and/or specific learning difficulties such as dyslexia. Their expert team can provide advice and support relating to your studies, both while you are preparing for University and throughout your time here.

Accessibility and Blackboard

Blackboard is the centrally supported Virtual Learning Environment (VLE) at the University of Southampton.  Blackboard is a commercial product, designed and developed in accordance with the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as well as the US Section 508 standards.  When at the University of Southampton we make customisations to this product we always try to make the level of accessibility consistent or better compared with the baseline product.  Certain bugs or issues may cause difficulties with accessibility and as we identify these we will describe them within this statement.

Within the native* Blackboard interface you will be able to

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen except where content has been created by a user in such a way to not make this possible (for example within a non-responsive table)
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

*because additional content can be uploaded to Blackboard the above may only apply to the user interface of Blackboard itself rather than content that has been uploaded to it.

The Vendor, Blackboard Inc has provided a Voluntary Product Accessibility Template which includes an overview of its WCAG 2.0 report where it is found to Support WCAG 2.0 expectations with some exceptions.

General tips on utilising accessible features

The Accessible Toolbar

Click on the ATbar icon to access the Accessibility Toolbar.  This easy to use tool bar gives you the option to change the look and feel of the Blackboard interface through text only enlargement, font style and colour changes plus increased line spacing. There are also features for text to speech, a dictionary, spell checking, word prediction and colour overlays.

Screenshot shows the position of the ATbar button. You can use SHIFT+TAB when arriving at a Blackboard page to tab select the button, then press Enter to open it.
Top open the Accessibility Toolbar click on the ATbar button. You can use SHIFT+TAB when arriving at a Blackboard page to tab select the button, then press Enter to open it.

Features of the Accessibility Toolbar

Screenshot that shows each icon on the ATbar identified by a letter in alphabetical order.
Screenshot that shows each icon on the ATbar identified by a letter in alphabetical order.
A Fix the web plug-in.  This is currently not operable.  When operable it would allow you to report an accessibility issue.
B Increase Text Size
C Decrease Text Size
D Select the Font button for font and line spacing changes. You can choose a different type of font for the text and increase line spacing.
E Select the Spell Checker button while writing in a plain text form.
F Select the Dictionary button after highlighting a word in the web page and a definition from Wiktionary will appear.
G Select the text-to-speech button to have highlighted text read aloud. You need to highlight a portion of text before selecting the Text-to-Speech button to have only that text read out. Wait for that section to finish before highlighting a new section of text.  This relies on features of your operating system, so if you use ChromeOS you will see different voicing options compared with for example when using Windows.
H Word prediction is offered by AIType and will work with most plain text edit forms. Select the menu button and begin typing. Allow a second for the word list to appear after the first few letters. It allows you to finish the word or choose another. It can help with spelling, word finding and could speed up typing.
I Select the Styles button to change look and feel. To alter the colour of the ATbar toolbar, change the web page colours – background, text and links or choose pre-made page styles. Some web page colour changes also impact on the toolbar.
J Select the overlay button to provide a colour tint over the entire webpage. You will see a choice of colours – cream, pink, pale blue and pale green. These buttons toggle the colour overlay on and off. The main overlay button will hide the buttons and return the web site to its original colour.
K Help with the toolbar
L Select the return menu if you wish to restore the webpage to its original style.
M Select close to exit ATbar.

In June 2019 all course colour schemes were reset to a new University default.  This means that the course menus were all reset to a WCAG 2 AAA compliant scheme.

Course instructors may still adjust this themselves if they wish.  Our guidance includes details on checking the WCAG compliance of course menu colour choices.  If an instructor has chosen a non-compliant menu colour scheme you may work around this.  Using keyboard navigation with the tab key will highlight selected menu items in a more visible way.  Using the mouse pointer over a menu item will also do this.  Watch this animation to see this process in action:

Animation demonstrating tabbing through the course menu and using the mouse pointer over the course menu.

Guides are available on the following topics:

General tips on using accessibility features in your device’s operating system

You can configure your computer, laptop, or mobile device so that you can magnify details, have the computer read out interface elements aloud, change the colour scheme,  and many other aspects.

General advice My Computer – My Way (from AbilityNet)
Mac OSX Mac Accessibility Support
iOS (iPhone / iPad) iPhone and iPad Accessibility Support
Windows Windows accessibility: Find out how Windows accessibility features help you do more
ChromeOS Turn on Chromebook accessibility features
Android Android accessibility overview

 

General tips on using accessibility features in your web browser

When using web based services such as Blackboard you can adjust your browser to quickly change the display of the current page.

General advice Better Web Browsing: Tips for Customizing Your Computer from W3C
Firefox Accessibility features in Firefox – Make Firefox and web content work for all users
Chrome Use Chrome with accessibility extensions
Safari Accessibility on the Mac – includes Safari
Edge Ease of Access in Microsoft Edge

Accessibility features in “New Edge”

Keyboard shortcuts common across browsers:

Tab key – cycle forward through selectable page elements

Shift and tab – cycle backward through selectable page elements

Enter – action selected page element

Note: we have attempted to make the ‘focus’ elements you see when tabbing within Blackboard as clear as possible based on the context in which the material appears.

Control and + (plus) or – (minus) – enlarge or shrink page.

Ctrl+0 – Default zoom level.

F11 – Full-screen mode.

Alt+Left Arrow, Backspace – Back.

Alt+Right Arrow, Shift+Backspace – Forward.

SpacePage Down – Scroll down a frame.

Shift+Space, Page Up – Scroll up a frame.

Home – Top of page.

End – Bottom of page.

How accessible this website is

Content you will find on Blackboard has been uploaded by our user community made up of more than 7000 University staff to more than 4000 modules taught each academic year.  As such the accessibility of content may vary between modules and content creators. You may find for example:

  • that some images shown within courses do not have alternate text
  • that some text entered into courses using tables does not re-flow when the browser is resized or text size increased.
  • that recorded videos do not have subtitles/captions
  • that you may not always be able to skip to the main content when using a screen reader

We will be publishing a plan in due course that will set out how content creators will be given guidance and training on the creation of accessible resources.  The statement will be updated as that information is cascaded within the institution.

You may find that you access external sites outside of Blackboard, these may be hosted or supported by the University, or may be third party services or websites.  This statement refers to core Blackboard functionality and content uploaded directly to Blackboard rather than third party content or services accessed through Blackboard.

 

Timeline

This statement was prepared on 25 April 2019.  It was last updated on 21 January 2020