These support pages are to help you use the various features that Blackboard Collaborate has to offer.
Blackboard have extensive detailed help pages that can be found on their Blackboard Collaborate Ultra pages.
This guide takes you through what happens when you join a session for the first time and how to change the settings.
Moderators and presenters may open a whiteboard and draw on it during a session. They may also use the drawing tools to draw over a presentation or other shared file. This guide shows how.
During a Blackboard Collaborate session, moderators may assign you into a breakout group. This allows you to do some short discussion as part of this group before rejoining the main group to share your ideas or answers.
You can raise your virtual hand to answer a question or get the presenters attention.
Watch this video to find out how to enable automated captions in Chrome for Collaborate.
There may be times when you can’t use a computer or mobile device but you want to join a Collaborate session. You can dial into a session with any phone.
Important: It will cost you to do this, so please check with the person who pays the bill before you pick up the phone.
When you start a Collaborate session for the first time you will get an optional tutorial. Should you need a reminder this guide covers the basics of the Blackboard Collaborate User Interface.
Find out how to make a virtual Background like MS Teams, the following guide has a how to video along with a number of backgrounds are ready for you.
A simple way to be able to communicate with the presenter and other participants in a session.
During a Blackboard Collaborate session you may be asked to complete a poll. This may be for example, making a choice, indicating an opinion, or confirming knowledge.
During a Blackboard Collaborate session participants may share their sentiment about the session such as agreeing or asking the presenter to slow down for example.
We have collated the questions most frequently asked by UoS colleagues about Blackboard Collaborate and have compiled this useful list.
If you already have a question or technical issue, you may find the answer here.