This page will explain how to use the Panopto Recorder for Windows for capturing whiteboards in lecture theatres using cameras.
Important: Please check our help page to see if the room you will be using is capable of capturing the whiteboard.
If you have not used Panopto before, please look at one of the following pages and have a go using Panopto before trying to use this feature: Audio and Screen or Audio and Video .
Starting on the lectern computer load Panopto from the desktop, waiting for the Panopto Pre-launcher to show.
Agree to the terms and conditions to the use of Panopto as normal, but instead of clicking on the normal ‘Launch Panopto’ button, click on the button for ‘Launch with Camera Control’.
This will now load a webpage for the camera control, followed by the normal Panopto recorder. On the camera control page you will see green buttons at the top for each possible position to move the camera to, clicking on one of the buttons will instantly move the camera. Below that is a set of preview images to help you decide which would be the best area to capture the whiteboard.
Once the Panopto recorder has loaded, sign into the Panopto recorder as normal and do the normal folder and audio checks. However this time, under ‘Primary Sources’ ‘Video’ make sure it is set to be ‘None’. Then click on the blue the blue button for ‘Add Another Video Source’.
Once clicked you should now see at least the option for ‘Axis Streaming Assistant Default Video’, or the camera name as a location ‘B54 R8031 Dome Camera’. Select either one of these options.
Next increase the slider for the camera ‘Resolution’ to be 15 fps and check that the kbps is around 1500, this will maximise the capture quality without overloading the recording PC.
The camera can be repositioned, going back to the camera control page, select the camera position that looks to capture the best area. You will then see that the camera feed on the Panopto recorder instantly repositions itself to the new view as you select an option.
You are now ready to record your session as normal on the Panopto recorder. You may wish to close the camera movement page, or if you keep the page open you can reposition the camera to any other preset you like as often as you like.
Primary Source: Audio
Panopto videos must have a primary source. Otherwise, they will never finish processing after the video has uploaded.
From the “Audio” drop-down menu select the microphone you wish to use. If you have just connected a USB headset (or another microphone), it should be pre-selected.
The most important step in Panopto is to ensure that your microphone a) works and b) is set to the correct volume.
Speak into your microphone and adjust the recording volume slider so that your voice fills the green bar when speaking at a conversational volume and doesn’t light the last red square when talking loudly.
If you wish to capture the sound coming out of the computer (e.g. capturing the words said by a speaker over Skype), also tick “Capture Computer Audio”. Leave it unticked unless you have a particular reason to capture the audio from the computer.
Panopto will allow you to record a video without a primary source (the audio). This is because Panopto allows you to use multiple computers to record the same lecture. If you don’t record sound on one computer, it will expect that you are recording it on another. It will then wait indefinitely for you to upload the audio.
It isn’t possible to raise, lower or fix audio problems after the lecture has been recorded. Lots of other Panopto problems can be fixed after the recording ends, but if you don’t record your voice correctly, there are not technical steps that can help. You will need to delete the session.
Panopto will automatically select a microphone. If you have a USB webcam, with a built-in microphone, and a microphone on the lectern bench, it may choose the wrong one. Pick the microphone from the drop down list and test it is working by looking for the green bars.
Video is showing
If you do not want to record video of yourself, but there is a camera in the room that is pre-selected, change the item in the Video drop down list to “None”.
No audio was recorded
Unfortunately, sound issues cannot be resolved after the recording has taken place. It is vital that the right microphone is selected and the audio level checked.
Choose your recording folder
Click on the drop-down “Folder” list near the top of the Panopto Recorder.
Select a folder in one of these three ways
- If you have recently recorded in your course, select it from the Quick Access area
- If your course isn’t in the Quick Access area, select it by navigating through the folder list
- Search for your course by typing in the first few characters of its name
If you wish to record into the BIOL3048-20500-16-17 Blackboard course you’ll need to click on the arrows next to “BIOL” then “BIOL3048” then click on the name “BIOL3048-20500-16-17: 16-17-Neurodegenerative Disease-20500”.
If you do not have any Blackboard courses to record into, choose “My Folder” from the Quick Access area.
If you choose the Blackboard course before starting your recording, everything that happens after you press stop is automatic.
Your recording will upload, process and move into the Recorded Sessions area of Blackboard.
I can’t find my Blackboard course
If time is short, choose “My Folder” and ask ServiceLine to move the video after your lecture ends.
Your Blackboard course appears after you have provisioned it. If you haven’t yet provisioned your course follow these instructions: How do I provision Panopto in Blackboard
There is an error showing the folders
Try selecting the drop down list again. If the folders were loading when you clicked the button you might need to click again.
There may be an authentication issue. Click on “Sign Out” in the top right and sign in again.
Using the record buttons
There are keyboard shortcuts and PowerPoint options for automatically starting a recording. iSolutions recommends seeing that the recording has successfully begun. Other options will work, but the risk is lower if the Panopto window is visible (to show error messages) when starting the recording.
By giving you control of when Panopto starts and stops you can be confident that the equipment in the room is not recording your conversations without your consent.
We may, in the future, move to an automated model. If this happens, there will be a visual cue in the room so that students and staff know when a recording takes place.
It is helpful to continue recording while paused in case you forget to unpause the session. If you forget to unpause the recording, you can open the Panopto Editor to recover the paused areas.
As a live stream can’t be edited in real time, the pause button is removed to visually remind you that you cannot pause a live stream.
If you do not have an audio source selected, you will be warned that the recording will fail (unless you are recording audio on another computer)
If you are recording a device (such as a visualiser) that is connected but switched off, the recorder may fail to record and warn you.
If there is a server or network issue when you press record, Panopto should automatically record the session offline and warn you. You will need to inform iSolutions after the lecture to ensure we upload it.
If you do not press the record button, there will be no file to recover.
It is not possible to pause during a live stream. A live stream occurs when the “Webcast” button is ticked.
If you forget to unpause a session, you can recover it in the editor.
The progress bars show the recording uploading to Panopto. Once the bars disappear, the recording is being processed by the server.
If your material is confidential, you may wish to wait until the upload has completed and select “Delete Local” to remove the local copy of the presentation from computer’s hard drive.
If using a lecture theatre PC, Panopto will continue to upload the presentation even if you log out of the computer, although you should not turn off the computer. If you are not on a lecture theatre PC, you will need to wait for the upload to finish before logging out.
Waiting to upload on a non-lecture theatre PC
In lecture theatres, we understand that time between lectures is at a premium. We, therefore, turn on the background uploading service. However, this service is incompatible with some of our secure software, such as the exam software Perception Secure Browser. To be sure that University exams are not affected, we disable it on our laptops, staff PCs and public workstations.
Uploading in general
The files recorded locally aren’t especially useful for staff or students. The synchronised video is only viewable once the video has processed. If you wanted to upload the video to YouTube (or a similar service), you should upload the video and then download the finished podcast.
Deleting confidential video
If a video fails to upload or process iSolutions will recover the session from the local computer. We, therefore, leave the recordings on the computer. If your recording is confidential, you may decide that it is better to remove the recording than protect yourself against a technical issue.
The video is taking a long time to process
As long as the video is not uploading you do not need to wait for the video to process. It will be in a queue with other videos.
Panopto says the video failed to process
Report the issue to ServiceLine, including the link to the video or Blackboard course and let us know the room number of the lecture theatre.
Blackboard says the video is still uploading after I got back to my office
If you recorded your session in a lecture theatre please report it to ServiceLine; there may be an issue with the background uploading service that needs fixing. If you recorded it on a laptop or staff PC you