Panopto 2005 and earlier files

Panopto is having difficulty processing videos that are not in pptx (PowerPoint 2007 onwards) format. This issue is confirmed as fixed in Panopto 5.0.

To fix this issue before your lecture open up your PowerPoint file and click on File

PowerPoint 2013 with the file menu icon highlighted with a green arrow
The File menu. Click to enlarge.

If you see a Convert icon then the video will not process correctly. To fix the issue press convert and present with the newly created pptx file.

File menu of PowerPoint 2013. Convert is highlighted by a green box.
The convert button will only appear if you are using a PowerPoint 2005 or earlier file. Click to enlarge.